Privacy Policy
Effective Date: November 29, 2024
At Orko, we are committed to protecting your privacy while offering a personalized, AI-enhanced reading experience. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with Orko, including through our website (www.orko.io) and services. By accessing or using our services, you agree to the practices described in this Privacy Policy.
If you have questions or concerns about this policy, please contact us:
Email: privacy@orko.io
Website: www.orko.io
Table of Contents
Information We Collect
How We Use Your Information
Sharing Your Information
Cookies and Tracking Technologies
Your Privacy Rights
California Privacy Rights (CCPA)
Data Security
Data Retention
Children’s Privacy
International Users
Changes to This Privacy Policy
Contact Information
1. Information We Collect
We collect information in the following ways:
A. Information You Provide
Account Information: When you create an account, we collect your name, email address, and other details you choose to provide.
Content Data: Notes, questions, AI queries, and annotations you create using Orko’s tools.
Transaction Data: If you purchase a subscription, we collect payment details such as billing address, payment method, and transaction history.
B. Information Collected Automatically
Device and Usage Data: We automatically collect details about your device, browser, IP address, and interactions with our platform.
Cookies and Analytics: Information gathered through cookies and other tracking technologies (see Section 4).
C. Information from Third Parties
If you choose to log in via Google or another third party, we may receive your name, email address, and other shared information.
2. How We Use Your Information
We use your information to:
Deliver, improve, and personalize Orko’s services.
Process transactions and manage subscriptions.
Respond to customer inquiries and provide support.
Conduct research and analysis to enhance our platform.
Send service-related communications (e.g., updates, security notices).
Communicate with you about the service:
Provide you with updates, tips, and relevant information about Orko’s features.
Gather feedback through surveys or questionnaires to improve the platform.
Deliver support-related communications, including technical notices and assistance.
Comply with legal obligations.
Note: Specific uses of your data may vary based on the features you use and updates to our services.
Legal Bases for Processing
If you are located in the European Economic Area (EEA) or another region with similar privacy laws, we process your personal data based on:
Your consent (where explicitly provided).
Contractual necessity (e.g., providing the services you signed up for).
Our legitimate interests (e.g., improving our platform, maintaining security).
Compliance with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
Service Providers: To assist with hosting, payment processing, analytics, and customer support. These providers are contractually obligated to safeguard your information.
Legal Obligations: To comply with applicable laws or respond to lawful requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
We may also share aggregated or anonymized data that cannot reasonably identify you. The exact parties involved in processing or receiving your data may vary over time.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance your experience on our platform.
Track usage patterns and analyze performance.
Remember your preferences and settings.
Opting Out of Cookies
You can manage cookie preferences through your browser settings. To learn more, visit www.allaboutcookies.org.
Note: The types of cookies and tracking tools we use may change over time as we update our services.
5. Your Privacy Rights
A. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
Know: Request details about the personal information we collect and how we use it.
Delete: Request the deletion of your personal information.
Opt-Out: Direct us not to sell your personal information (though we do not sell personal data).
To exercise these rights, contact us at privacy@orko.io. You may also designate an authorized agent to make a request on your behalf. We will verify your identity before processing any request and will not discriminate against you for exercising your rights.
B. Do Not Track
Orko does not currently respond to “Do Not Track” browser signals.
6. Data Security
We take reasonable measures to protect your data from unauthorized access, misuse, or disclosure, including encryption during transmission and secure storage. However, no system is entirely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to:
Provide our services.
Fulfill the purposes outlined in this Privacy Policy.
Comply with legal obligations.
Resolve disputes or enforce agreements.
Specific retention periods may vary depending on the type of data and applicable legal or operational requirements.
8. Children’s Privacy
Orko is not intended for users under 13. We do not knowingly collect data from children under 13. If we learn that we have inadvertently collected data from a child, we will delete it promptly. Parents or guardians may contact us to review or delete their child’s information.
9. International Users
Orko’s services are hosted in the United States. If you access Orko from outside the U.S., you consent to the transfer of your information to the U.S. We will take steps to ensure your data is adequately protected in accordance with applicable legal requirements, such as through the use of Standard Contractual Clauses or other safeguards.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Material changes will be communicated via email or through prominent notices on our website at least 30 days before they take effect.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: privacy@orko.io
Website: www.orko.io
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